Managed I.T. Service

Struggling with downtime and loss of productivity? Tired of trying to do it all yourself?

Local Circuit provides award-winning Managed I.T. Support for small businesses across the country.

We provide support from our office in Texas. We never outsource our help desk operations. So, when you reach out for assistance you get a member of our local team. We believe in forming a true partnership with your business and that cannot be done effectively if someone from another country or large support call center is answering your calls. We pride ourselves on learning your network inside and out so that we can provide effective technical support paired with excellent small-town customer service.

Local Circuit has spent years supporting small businesses and their IT infrastructure. During that time, we have developed one singular service offering designed to provide a solid foundation in network security, while allowing small businesses to continue operating in ways that work best for them internally. From solid cyber and network security practices to our award-winning help desk team, our SupportIT service plan is a fit for any business looking to modernize and streamline its internal IT operations.

SupportIT Services

Included With SupportIT Plus*

Infrastructure Services

Managed FirewallWhat It Is: A firewall is a security tool that acts like a gatekeeper for your network. It monitors the traffic entering and leaving your system and blocks any data that doesn't meet its safety rules. Benefit: By filtering out unwanted or harmful traffic, a firewall helps protect your business from cyber threats like hackers and malware, ensuring that your sensitive information and devices remain secure. with Daily Security Updates
24x7 SOC Monitored Threat Detection & Response
SIEM Network Intelligence Collection & Monitoring (XDR)
DNS FilteringWhat It Is: DNS filtering is a security method that uses the Domain Name System to block access to websites known for hosting malicious content or harmful software. It works by intercepting your web requests and preventing connections to unsafe domains before they can load on your device. Benefit: By stopping potentially dangerous sites at the DNS level, DNS filtering helps protect your network from malware, phishing, and other cyber threats, keeping your data secure and your business running smoothly. Foundation
Basic External Exposure Scanning & Testing
Network Device Mangement, Updates & PatchingWhat It Is: Patching is the process of updating your software and systems to fix bugs, close security gaps, or improve performance. Benefit: Regular patching keeps your technology secure and running efficiently. It prevents hackers from exploiting known vulnerabilities, reduces downtime, and ensures your business systems work smoothly with the latest enhancements.
Managed WiFi Access Points & Networks
Managed Smart Network Swtiches

Endpoint & Server Services

24x7 Managed Threat Detection & Response (MDR)
SIEM Endpoint Intelligence Collection and Monitoring (XDR)
DNS Web Protection
Operating System Patch Management
Third Party Patch ManagementWhat It Is: Third party patch management is the process of updating and maintaining software from external vendors—such as Adobe, Java, or other non-operating system applications—ensuring that all applications you use are equipped with the latest fixes and security updates. Benefit: By keeping third-party software current, your business minimizes vulnerabilities that hackers could exploit, improves overall system performance, and maintains a secure IT environment across all the tools and applications you rely on.
Exposure & Vulnerability Scanning
Asset Inventory Reporting
Remote Desktop Access
Microsoft Defender for Endpoint*
Servers: Redundant In-House & Cloud Backup
Servers: Monthly Human Backup Recovery Tests
Endpoint: Full System Backup
Endpoint: Document Level Backup
Custom Backup Solutions

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Requires M365 Business Premium Licenses*

Cloud and Identity Services

Email Spam and Virus Filter
Email Phishing FilterWhat It Is: An email phishing filter is a specialized tool that scans incoming emails to detect and block messages designed to trick you into revealing sensitive information or downloading harmful content. It focuses specifically on identifying phishing attempts by analyzing email content, sender details, and suspicious links. Benefit: By intercepting phishing emails before they reach your inbox, this filter helps protect your business from scams, data breaches, and malware infections, ensuring that your sensitive information stays secure and your employees remain cautious of deceptive messages.
Email Backup 1.0
24x7 SOC Managed Identity Threat Detection & Response (MDR)
SIEM Email intelligence Collection and Monitoring (XDR)
Tenant Baseline Security Mangement & Monitoring
SharepointWhat It Is: SharePoint is a web-based platform developed by Microsoft that enables teams to collaborate, manage documents, and share information securely. It serves as a centralized hub where you can store files, create intranet sites, and build workflows to streamline business processes. Benefit: With SharePoint, your business can improve team collaboration, easily access and organize important information, and enhance productivity by simplifying document management and communication. & OnedriveWhat It Is: OneDrive is a cloud-based storage service from Microsoft that lets you save files online and access them from any device with an internet connection. Benefit: It makes it easy to share documents, collaborate with colleagues, and back up important data securely. This means you can work from anywhere, knowing your files are safe and always within reach. Cloud Backup
Dark Web Identity ScanningWhat It Is: Dark web identity scanning is a process that monitors the hidden parts of the internet—the dark web—to detect if your personal or business information, such as email addresses, passwords, or other sensitive data, is being shared or sold by cybercriminals. Benefit: By identifying signs of a data breach early, you can quickly take action to secure your accounts and protect your identity, reducing the risk of financial loss or further security breaches.
Conditional AccessWhat It Is: Conditional access is a security feature in Microsoft environments that sets specific rules for how and when users can access your company’s resources. It evaluates factors like user location, device status, and risk level before granting access. Benefit: By applying these tailored access policies, your business can ensure that only authorized users in secure conditions can reach sensitive data and applications, significantly enhancing overall security and reducing the risk of unauthorized access. Security Policies*

Requires M365 Business Premium Licenses*

Elective Services

Email Backup 2.0: Backup & Archving
Online Security Awareness TrainingWhat It Is: Security awareness training is an educational program designed to teach employees about cybersecurity best practices, common threats like phishing and social engineering, and how to respond to potential security risks. Benefit: By increasing your team&amps understanding of cybersecurity, this training helps prevent human errors that can lead to breaches, strengthens your overall security posture, and ensures that everyone in your organization plays a role in keeping your business safe. & PhishingWhat It Is: Email phishing is a type of cyberattack where fraudsters send fake emails designed to look like they come from trusted sources. These emails often try to trick you into clicking harmful links, downloading malware, or providing sensitive information like passwords and financial details. Benefit: Understanding email phishing helps you recognize and avoid these scams, protecting your business from data breaches, identity theft, and other security risks that can disrupt your operations. Simulation
Instructor Led Security Awareness TrainingWhat It Is: Security awareness training is an educational program designed to teach employees about cybersecurity best practices, common threats like phishing and social engineering, and how to respond to potential security risks. Benefit: By increasing your team&amps understanding of cybersecurity, this training helps prevent human errors that can lead to breaches, strengthens your overall security posture, and ensures that everyone in your organization plays a role in keeping your business safe.
QuickBooks Online Cloud Backup
Compliance Management
5G Internet Fail Over Service

Lake Dallas Public Library

~ Natalie M. ~

“(Local Circuit)…oversaw all technology procurement, implementation, maintenance, and replacement for the Lake Dallas Public Library…(the) team are knowledgeable, personable, and highly dedicated to finding solutions for their clients. It was a pleasure working with them to find and maintain the right technology for our staff and the public”